Can't access site

• 

  mamalorirecipes · Member · Apr 7, 2018 at 5:05 am

  • Copy link
  • Add topic to favorites

  I have a few different blogs, and one of them seems to have disappeared. When I try to get into it, there is a red flag over it that says ‘Site cannot be accessed.’ I know I paid for three years the middle of last year, so payment isn’t the problem. What happened to it?

  The blog I need help with is: (visible only to logged in users)

• 

  staartmees · Member · Apr 7, 2018 at 5:15 am

  • Copy link

  What site are you talking about because https://mamalori.wordpress.com/ is up and running.

• 

  anlcliebrand · Member · Apr 10, 2018 at 7:00 pm

  • Copy link

  same problem here with my site:

  andrealiebrand.nl

  no data since 4-4-18…can’t access my site and contents

• 

  timethief · Member · Apr 10, 2018 at 9:29 pm

  • Copy link

  That site is nothosted by wordpress.COm on our servers. Our support docs do not apply to it and we do not provide support for it.

  andrealiebrand.nl is hosted by Strato
  Name Servers:
  docks14.rzone.de
  shades04.rzone.de

  For hosting issues contact your web host. For software support post to https://wordpress.ORG/support

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.