can't access site

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  jjlong62 · Member · Oct 22, 2013 at 4:09 pm

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  When I go to my site I get a message that says “This webpage has a redirect loop.” i cleared the cookies and it still doesn’t work.

  The blog I need help with is: (visible only to logged in users)

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  kraftbj · Staff · Oct 22, 2013 at 8:56 pm

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  Hi,

  It appears the way you’ve setup your domain, it is set to forward to jjlong62.wordpress.com, which is set on our end to point to your domain, thus causing the loop.

  For domain mapping, you’ll need to update your nameservers to ns1.wordpress.com, ns2.wordpress.com and ns3.wordpress.com

  More details can be found at Map an Existing Domain

  Once changed, it can take a number of hours for the change to be effective Internet-wide.

  Please let me know if you have any questions or need anything else. Cheers!

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  jjlong62 · Member · Oct 25, 2013 at 5:17 pm

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  Worked like a charm. Many thanks.