Can’t Access Site

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  kaoudman · Member · Aug 31, 2018 at 7:26 pm

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  I wanted to change the domain name of my website so I went to ‘Settings’ -> ‘General’ and did so. But now I can’t login and the error message says the server IP’s address can’t be accessed. On my WordPress login it also says my site can’t be accessed. What do I do? Thank you.

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  torres126 · Member · Aug 31, 2018 at 7:48 pm

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  Hi there,

  We’d be happy to help, but we require one vital piece of information. What is the URL of your website?

  Bare in mind that if your websites uses the self-hosted version of WordPress rather than WordPress.com, you should post in the self-hosted forums or alternatively contact your hosting prover. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  Let us know this information and we’ll try and move forward. :)