Can’t access site and Account Recovery procedure won’t work for me.

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  tsoozee · Member · May 23, 2022 at 5:49 pm

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  I am desperate. The original developer of our account has disappeared and so has our access to the website using the admin address I have used for almost 9 years. I have added content and images and have an account password, but I can’t get in. Please help.

  WP.com: Yes
  Correct account: Unknown

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  helper-heroponriki · Member · May 23, 2022 at 6:51 pm

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  Hi there!

  Can you let us know the URL of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

  Thank you!