can't access site – wrong login? tried new passwords

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  healthychi · Member · Nov 19, 2015 at 2:02 am

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  hello!
  i am stumped! i can’t seem to get into my site!
  and maybe i am confused between ‘blog url’ and my website with multiple pages and blog?
  i must sound like a Neanderthal, sorry.

  i tried using my email address and new password, but it only opens up old, out-of-date
  pages made when the site was getting set up (i.e.: test pages vs my actual site).

  any ideas? i’ve tried different logins, thinking i may have forgotten how to get in … but the email and new password just are NOT getting me to my current, active site up and visible on the internet. i want in!

  thanks for any suggestions.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 19, 2015 at 2:36 am

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  The Admin login link for every wordpress.com site is
  http://NAME_OF_BLOG.wordpress.com/ap-admin/

  Is this the site in question? https://healthychi.wordpress.com/
  If it is then the Admin login link is http://healthychi.wordpress.com/wp-admin/

  To update the email address go to https://wordpress.com/me/account

  Scroll down to Email Address and be sure to click the Save Account Settings link after you change it.

  Relevant support docs are at:
  https://en.support.wordpress.com/email-address/
  https://en.support.wordpress.com/email-notifications/

  For Issues Changing your Email Address see here https://en.support.wordpress.com/email-address/#issues-changing-your-email-address

  If the log-in information is lost visit https://en.wordpress.com/wp-login.php?action=lostpassword

  If you are not successful gaining access to the blog then please complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.

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  healthychi · Member · Nov 19, 2015 at 3:17 am

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  thanks for all suggestions. something is not right, so i’ll go thru the steps you suggested. appreciations.

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  timethief · Member · Nov 19, 2015 at 3:23 am

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  YIKES! I made a typing error above:
  The Admin login link for every wordpress.com site is
  http://NAME_OF_BLOG.wordpress.com/wp-admin/

  Is this the site in question? https://healthychi.wordpress.com/
  If it is then the Admin login link is http://healthychi.wordpress.com/wp-admin/