Can’t access stats

• 

  mickeyjanowski · Member · Oct 17, 2018 at 11:34 pm

  • Copy link
  • Add topic to favorites

  I haven’t been able to access my stats for a few weeks. When I hit on the My Site tab, it says I don’t have any sites. Any idea what happened to my stats link? Thanks

• 

  feartheseeds · Member · Oct 18, 2018 at 1:16 am

  • Copy link

  Hi there. In order to help you we need to know the URL of the site you’re having problems with…

• 

  mickeyjanowski · Member · Oct 18, 2018 at 5:33 pm

  • Copy link

  The URL is wvhydro.org thanks

• 

  melancholia · Member · Oct 18, 2018 at 5:43 pm

  • Copy link

  You need to make sure you’re logged into the right account for that site, which looks to be wvhydro. If you’ve forgotten that account’s login details, instructions for resetting the password or recovering the account are at https://en.support.wordpress.com/account-recovery/.

• 

  mickeyjanowski · Member · Oct 19, 2018 at 3:06 am

  • Copy link

  There’s never been any problem with my password or logging into my site, I only have one wvhydro.org, it’s just that when I click on My Site in the upper left, it tells me to create a site instead of the drop down menu from which I which I used to be able to choose stats

• 

  melancholia · Member · Oct 19, 2018 at 7:13 am

  • Copy link

  If you only see a prompt to create a site when you click “My Site”, then you’re not logged into an account that has access to wvhydro.org. You can see when you go to the site that all of the posts were created by user wvhydro. (User mickeyjanowski doesn’t appear to have ever created any posts on that site.) wvhydro should be the account you’ll need to log into to be able to see your stats and edit your site. If you’ve forgotten that account’s login details, instructions for resetting the password or recovering the account are at https://en.support.wordpress.com/account-recovery/.