can’t access subscription
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can’t access subscription
Someone fucking sort this!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Self-declared URL: risk for rewards
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to logged in users)
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The OP also posted at https://wordpress.com/forums/topic/unable-to-access-website-since-subscribing/
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@mmgd2010 following up on your other forum thread, you can reach out to the site owner at https://riskforrewards.co.uk/get-in-touch/
@dominomayers if your subscription problem concerns that same website, please read @mmgd2010’s other forum thread and use the contact form link mentioned above to reach out to the site owner.
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Hi @mmgd2010 I do not see any upgrades under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/
Is it possible you made your purchase under a different login? I can confirm that riskforrewards.co.uk is registered at WordPress.com but is under a different account and not your @mmgd2010 account.
If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery
On that form you will be asked to provide a transaction ID for any previous purchase, which you can typically find on your credit card statement. More info on how to find that here
https://wordpress.com/support/billing-history/#retrieving-a-transaction-id
Once you are connected to the correct account we are happy to assist you further. Thanks!
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