Can’t Access Text (HTML) Tab on Edit Page

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  dctweeds · Member · Aug 17, 2020 at 7:21 pm

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  I cannot access the Text (HTML) tab on the page I am trying to edit. When I click on it, nothing happens. Also, when I insert a new link on the page, it freezes up and the scroll bar on the right side of the window pane disappears. Did something go wrong with an update?

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  staff-blorbo · Staff · Aug 17, 2020 at 10:30 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

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  dctweeds · Member · Aug 19, 2020 at 4:02 pm

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  The URL is awanderingweb.com

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  staff-zinnia · Staff · Aug 19, 2020 at 7:08 pm

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  Thanks! So, the site mentioned does not use our managed hosting environment from WordPress.com. Instead, it’s set up on the open source WordPress.org software which is something different.

  This page talks about this differences in more detail:

  WordPress.com vs. WordPress.org

  Help with that site comes from https://wordpress.org/support/forums/