Can’t access the dashboard

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  louie4ead9225d4 · Member · Jan 4, 2023 at 12:32 pm

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  Hi,

  I have deactivated all the plugins on this store yesterday and since then site front lost all the content and I can’t access there dashboard anymore.

  Can you please let me know how to troubleshoot this?

  Self-declared URL: https://www.stg.thecorporategovernanceinstitute.com/
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  louie4ead9225d4 · Member · Jan 4, 2023 at 12:37 pm

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  Hi, would anyone know how to deal with this problem? I deactivated all the plugins on the site, and now I can’t access it through login as before and get to the dashboard.

  WP.com: Yes
  Correct account: Yes

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  supernovia · Staff · Jan 4, 2023 at 7:02 pm

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  Hi @louie4ead9225d4 , can you check in with your host to see if they can restore a recent backup? That’s probably the fastest fix, otherwise, try searching for the error in the forums for the free WordPress software at WordPress.org.

  Going forward, these forums are primarily for sites that use our free-tier hosting. We’re a little different from the WordPress software itself. This article explains some of the differences, and if you’d like to host here instead so we can manage backups/security/maintenance/spam filtering for you, let us know and we’ll help you get that set up. Your plan would get direct support.

  I hope this helps!