Can't access the dashboard and the website

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  leotheoret · Member · Jul 15, 2013 at 7:41 pm

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  I received an ‘error 404’ page while trying to find my blog, and I cannot access the dashboard as an admin (it gives me the same message). I think it might be because I was trying to change the url address of a page but I don’t know how to reverse this.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 15, 2013 at 7:57 pm

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  The login link is http://entraideleotheoret.wordpress.com/wp-admin/

  You must be logged in under exact same username account that registered the blog and who is the Admin of the blog to access it.

  Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

  If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
  follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

  If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword
  If required click the “Need More Help” link and complete the form for account recovery.

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  leotheoret · Member · Jul 15, 2013 at 8:09 pm

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  I can access the dashboard thanks to the link you provided me, but I receive a ERROR 404 page when I click on my blog. The blog is not working anymore. I have all of my log-in information…

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  timethief · Member · Jul 15, 2013 at 8:22 pm

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  I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  timethief · Member · Jul 15, 2013 at 8:24 pm

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  To be clear on this I can access http://entraideleotheoret.wordpress.com/ and I do not get a 404 (page not found). When was the last time you cleared your browser cache and cookies? http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

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  leotheoret · Member · Jul 15, 2013 at 8:36 pm

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  I just cleared the browser cache and cookies, I closed Google chrome, and it is still not working. BUT I’ve tried the blog on Internet Explorer, and everything is working fine. My coworker on another computer can’t access it either – it might be the network which messes up with our internet connection.

  Thank you for your quick help while I was panicking! :)

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  timethief · Member · Jul 15, 2013 at 8:49 pm

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  My coworker on another computer can’t access it either – it might be the network which messes up with our internet connection.

  That does sound like it could be a network issue.