"Can't access this site data" red triangle. Can't open admin page or actual page
-
I can’t access my website or admin page. When I go to My Sites page in wordress there is a red triangle next to this site, when I click on it it says “Can’t access this site data”. This happened right after I pasted “mail chimp” pop-up code that I set up into one of html boxes. I don’t have experience with coding so I assume I messed something up but please help!
The blog I need help with is: (visible only to logged in users)
-
Is http://www.draftinghub.com/ the site you’re trying to access? I tried opening it just now and it’s completely blank. In order to access a Jetpack-enabled site through My Sites at WordPress.com, it does need to be working first.
If you need help getting it back up and running, the forums at https://wordpress.org/support/ are the correct place to post to ask for help since http://www.draftinghub.com/ sounds like it’s a WordPress.org setup. When you post again, make sure to include as much detail as possible including the code you pasted before if you still have a copy of it. Besides the forums, contacting your web host directly to see if they have an option for you to restore from backup might also be a good solution. Check with your web host to see if there’s anything they can do to help you.
-
Yes that’s what I get too, it’s just blank. Thank you so much for you help. I will try wordpress.org/support
-
By the way here is the code I pasted:
<script type=”text/javascript” src=”//s3.amazonaws.com/downloads.mailchimp.com/js/signup-forms/popup/embed.js” data-dojo-config=”usePlainJson: true, isDebug: false”></script><script type=”text/javascript”>require([“mojo/signup-forms/Loader”], function(L) { L.start({“baseUrl”:”mc.us10.list-manage.com”,”uuid”:”6a7a2e0390f14d8875b6494c3″,”lid”:”cd753fe973″}) })</script>
-
I checked back in on http://www.draftinghub.com/ and I see that it is working now. Are you able to see it in the My Sites section at https://wordpress.com/ now?
-
YES! My site is back up. I contacted bluehost (through live chat) and gentlemen there helped me out and removed the code I pasted in for me. So my site is fixed and ready to go! Thank you for your input.
-
- The topic ‘"Can't access this site data" red triangle. Can't open admin page or actual page’ is closed to new replies.
WordPress.com Forums 