Can’t access to my side dashboard after install WP 2FA

  • Unknown's avatar
    crdtorganization · Member ·

    I was trying to double the security of my site, by installing WP 2FA plug in and follow the steps and finished everything. When I tried to log in to test it stuck on the WP 2FA page (Choose Method). I clicked next but it leaded me nowhere. Could you help please?

  • Unknown's avatar
    jbeats1 · Member ·

    Hello,

    What is the url to your site? It might be possible that plugin conflicts with the back end of WordPress.com sites but we need to make sure your site is hosted here and not self- or custom-hosted.

    There are two flavors of WordPress software, WordPress.COM sites, hosted here and WordPress.ORG sites, which are hosted elsewhere.

    Also, do you remember setting up your 2FA plugin? Like with the steps listed here? https://wordpress.org/plugins/wp-2fa/

    Looking forward to hearing back!

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

    Please contact support for the 2FA plugin you’re using directly for help with this.

    For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

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