Can’t access web site created by third party
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Our web site was created and managed by a firm that is now out of business. I don’t have the log in info in order to make changes to our site
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What is the address of the site you are trying to make changes to?
Is the site hosted here at WordPress.com or is it a self-hosted WordPress install on another hosting provider? If you are unsure about the difference, the following article may be helpful:
https://en.support.wordpress.com/com-vs-org/“>https://en.support.wordpress.com/com-vs-org/If the site is hosted here at WordPress.com you can follow these instructions on account recovery to gain access to it:
https://en.support.wordpress.com/account-recovery/If the site is hosted at another hosting provider you will need to contact their support team directly, and can find support specific to your self-hosted setup at WordPress.org:
https://wordpress.org/support/
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