Can’t access website

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  tygrisnox · Member · Apr 10, 2021 at 2:48 am

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  I updated our website to 5.7 and now when I try to access the admin side I get the following

  Secure Connection Failed

  An error occurred during a connection to genevievemccluer.com. Peer reports it experienced an internal error.

  Error code: SSL_ERROR_INTERNAL_ERROR_ALERT

  How do I get this resolved.

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  ryrhino00 · Member · Apr 10, 2021 at 4:34 am

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  Hi,

  This forum is for sites hosted with WordPress .com

  Your site is using hosting with WordPress .org
  software.

  WordPress.com and WordPress.org are two independent entities, and things do not work the same on each of those versions.

  Your site hosting information can be seen at this link.

  https://gwhois.org/genevievemccluer.com+dns

  Please use the WordPress.org forum for help.

  You will need to create an account there to be able to use that forum.

  https://wordpress.org/support/forums/

  If you want to know the differences between .com and .org please read this document.

  https://wordpress.com/com-vs-org/

  Your hosting provider’s support may also be able to help