Can’t access website
-
Every time I try to login to my account a white screen pops up and says ‘There has been a critical error on this website. Please check your site admin email inbox for instructions.’ But I have no email and can’t seem to find a solution when I click the link below. I can’t post any blogs or use my website even though I am paying for it.
WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
-
Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.In your case, this appears to be hostgator.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
- The topic ‘Can’t access website’ is closed to new replies.
WordPress.com Forums 