Can’t access website

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  erikwatchtagtv · Member · Feb 7, 2024 at 5:08 pm

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  I have changed the domain to shopify and now can’t access my existing site files in wordpress.

  I also have a technical issue and need to use recovery mode, but can’t get to that login page because I can’t get to the main login page for my site.

  Help! :)

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staartmees · Member · Feb 7, 2024 at 5:19 pm

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  We can’t help as your site isn’t or wasn’t running on the wordpress.com platform. you must contact your hosting support to solve this problem yourself.