Can't access website anymore!!

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  mdyeb271ff3f3da · Member · May 29, 2019 at 7:37 pm

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  Please help!! I can’t acess my website or my dashboard anymore since updating my website theme. When I try to log in, all that appears is a blank page with

  Parse error: syntax error, unexpected T_STRING in D:homehnt13a186wp-contentthemeshestiavendorcodeinwpti-onboardingincludesimportershelperstrait-themeisle-ob-image-src-handler.php on line 8

  Is there any solution?? I don’t have a website backup. Thank you and any help is much appreciated

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  staff-doublebassd · Staff · May 29, 2019 at 7:40 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!

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  readingisthemostgloriouspastime · Member · May 31, 2019 at 5:11 am

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  Hello,

  You did not give your website.

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  mdyeb271ff3f3da · Member · May 31, 2019 at 5:23 am

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  http://wcpponline.org/

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  fstat · Staff · May 31, 2019 at 7:37 am

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  Hi there,

  As staff-doublebassd already said your site is not hosted here on WordPress.com and you need to either contact your hosting provider (Hostek) or post in the WordPress.org forums:

  https://wordpress.org/support/forums/