Can't access WordPress

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  wendyviney · Member · Aug 6, 2017 at 9:47 am

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  As of 4 August, can’t establish connection with WP. All attempts to do so result in a grey coloured page with the logo in the centre and all else blank.

  The blog I need help with is: (visible only to logged in users)

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  krutidugade · Member · Aug 6, 2017 at 12:07 pm

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  Hi there,

  Sometimes it’s just browser issues that causes such unusual problems. You can try clearing browser cache by following this document.
  Once done, close the browser, open a new browser and try to login.

  If the issue still exist then kindly upload a screenshot which will help us understand the issue better. You can take a screenshot by following this guide :
  https://en.support.wordpress.com/make-a-screenshot/

  Let me know if you need further help.

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  wendyviney · Member · Aug 7, 2017 at 4:00 am

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  Thank you heaps! It would appear that the issue was with Mozilla. Following the instructions you linked to has fixed the problem.

  Wendy

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  krutidugade · Member · Aug 7, 2017 at 4:45 am

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  Welcome Wendy! Glad to know I could help :)