Can't access WordPress site after missing domain expiration renewal; help?

  • Unknown's avatar
    michaelandcarina · Member ·

    The setting: I have a WordPress.org/prophoto template site hosted through Bluehost using a WordPress.com domain name (michaelandcarina.com)

    1. Somehow, the notice that my domain michaelandcarina.com was going to expire went to SPAM and I missed the deadline by a half day.

    2. I renewed the domain as soon as I noticed my site was down; the WordPress.org site had reverted to an old, and for all intents & purposes uglier, WordPress.com site which I’m embarrassed for potential clients to see.

    3. My WordPress,org blog went live again almost immediately, but then things got strange. When I logged into the stats/dashboard, it automatically reverted to the overview of the WordPress.com site. Soon after, michaelandcarina.com began to revert to the old, circa 2011-early 2012 WordPress.com site.

    4. The situation now: I have contacted Bluehost and they guarantee they can fix the problem if I can provide a wpcontent folder and an “SQL export database”. They instructed me to ask about this!

    I would LOVE to get everything back to normal!! I will pay like for the next 5 years to keep this from happening again! Normal would be, again, having my WordPress.org prophoto blog being hosted through bluehost with the domain purchased via WordPress.com, with my WordPress.org dashboard, etc., the same as before, and access to all of my old blog posts & stats (which I can still SEE in the dashboard, I just can’t click them!

    Thank you!!!

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    I’m seeing michaelandcarina.com point to your self-hosted site. Keep in mind that DNS changes (adding a new or renewing an expired domain) can take up to 72 hours to propagate through the internet.

    In addition, it is possible that Jetpack got disconnected when your domain expired. Once reconnected, I expect that things would go back to normal. Remember to log into your site’s dashboard and not into WordPress.com (where you would have logged into to renew your domain). Logging into WordPress.com will not get you to the correct stats.

    Let me know the status of things now that 24 hours or so have passed.

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