Can’t access wp-admin dashboard

  • Unknown's avatar

    Hi, I’ve tried to go to wp-admin dashboard, but every time i’m submitting email and password, it redirects me to the homepage.

    Site: (email visible only to moderators and staff)/.
    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Unknown's avatar

    Hi There,

    Could you please share your website’s url so that we can check further.
    Please follow these steps :-
    There are two ways to access your WordPress.com site’s Dashboard, one of which is, just login to your WordPress.com account and on the left-hand side upper corner, you’ll be able to see the option which says “My Sites” click on that and select your site you’ll see the dashboard which is called “Calypso”.

    The second dashboard which is “WP-admin” dashboard, for that you just need to type your site URL and at the end type /wp-admin, for example your domain is xyz.wordpress.com then the wp-admin page url will be xyz.wordpress.com/wp-admin
    And then login with your credentials.

  • Unknown's avatar

    Hi there!

    Please note that your site at djelas.id is using the WordPress.org software and is hosted elsewhere. We aren’t able to provide direct support for sites using WordPress.org as this forum is for WordPress.com sites. If you aren’t sure about the differences, please check out this page: WordPress.com vs WordPress.org.

    I can see that the /wp-admin login screen redirects to your homepage. It’s possible this is happening due to some plugins installed on your site (could also be due to plugin conflicts). You may want to contact your hosting service provider for help with this. As your site is hosted on their servers, only your hosting service provider has access to the site to help you with gaining access.

    If they refer you to WordPress support, please post on the WordPress.org community support forum here: https://wordpress.org/support/forums

    Regards

  • Unknown's avatar
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