Can’t Access WP Admin, Password Will Not Reset
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Since Jetpack last updated, I have been unable to access my wp-admin panel or access any of those aspects of my site (editing, products, etc…). When trying to access any of these, It seems to redirect to the basic wordpress.org login, which is odd since I have set up through wordpress.com.
When requesting a password reset email, I get nothing. Have tried disabling all and individual plugins (including Jetpack) and none seem to correct this problem.
WP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Update: Jetpack seems it cannot be re-enabled properly since the wp-admin is inaccessible. Please help!
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Hi there,
Looks like your WordPress site sole-focus.com is hosted on Dreamhost, which is not on WordPress.com. Please be advised that this forum is for WordPress.com managed hosting customers only. You may want to learn the differences between the two types of WordPress installation here: https://wordpress.com/support/com-vs-org/
With that in mind, please post your question on the following WordPress.org forum https://wordpress.org/support/forum/how-to-and-troubleshooting/. Or post it on the Jetpack specific forum, if you use the free version of Jetpack: https://wordpress.org/support/plugin/jetpack/. Or better yet, you may contact your hosting for support, which I believe will be in a better position to help you out.
I hope this helps. :)
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