Can’t activate.

  • Unknown's avatar
    segilife · Member ·

    I tried activating to change the existing homepage theme, but it didn’t work.

    The phrase ‘Unable to activate theme. Contact support.’ appears

    How can I do it?

    I don’t have a site linked to this WordPress.com account

  • Unknown's avatar
    amiteshg93 · Member ·

    Hi there,  

    Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.  

    Thank You! :)

  • Unknown's avatar
    judywatsonn · Member ·

    If you are trying to activate a new theme on your WordPress website and you see the message “Unable to activate theme. Contact support,” there may be an issue with the theme itself or with the WordPress installation on your website. Here are a few steps you can try to troubleshoot the problem:

    1. Check for compatibility issues: Make sure the theme you are trying to activate is compatible with the version of WordPress you are using. You can find information about theme compatibility on the theme’s page in the WordPress theme repository or on the theme developer’s website.
    2. Check for theme errors: If the theme has any errors or issues, it may cause problems when you try to activate it. You can check for theme errors by going to the WordPress dashboard, selecting “Appearance,” and then selecting “Themes.” If there are any errors, they should be listed under the theme’s name.
    3. Check for plugin conflicts: Sometimes, plugins can cause conflicts with themes, preventing them from being activated. Try deactivating all of your plugins and then activating the theme again to see if that resolves the issue.
    4. Check your hosting environment: If you are hosting your own WordPress website, make sure that your hosting environment meets the minimum requirements for running WordPress. If you are using a shared hosting provider, you may want to contact them to see if there are any issues with the server that could be causing problems.

    If none of these steps help to resolve the issue, you may need to contact the theme developer or a WordPress developer for further assistance.

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