Can’t activate different themes

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  helenavdh · Member · Aug 1, 2021 at 10:18 am

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  Hi I am trying to activate a new theme and it keeps giving me an error saying theme can’t be activated

  Site: https://helenavdhsportfolio.wordpress.com.
  WP.com: Yes
  Correct account: Yes

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  aisajib · Member · Aug 2, 2021 at 4:03 am

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  Hi there!

  Sorry to hear that! Can you tell us which theme you wanted to activate on your site?

  Also, could you try the following steps and see if that helps?

  * Clear the browser cache. Here’s how to clear your browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
  * Try logging in using a different browser and see if activating the theme works.

  Let us know how that goes.