Can't activate Jetpack theme on self-hosted site

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  meemawssouthernfriedshushi · Member · Nov 16, 2017 at 5:20 pm

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  Am hosting my wordpress site on a dedicated host (MacHighway.com). And browsing jetpack themes and find one I like. I click “activate this theme” and I get a pop up message that says “Unable to activate this theme. Contact support”

  Don’t know what I’m doing wrong? Can I not activate Jetpack themes on a blog not hosted on WordPress.com?

  The blog I need help with is: (visible only to logged in users)

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  kathrynwp · Staff · Nov 16, 2017 at 9:55 pm

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  Hi there. These forums are for WordPress.com-hosted sites. Please go ahead contact Jetpack support via their contact form and they’ll help troubleshoot with you:

  Contact Support

  If you have any trouble with the form, you can also post directly in the Jetpack forum:

  https://wordpress.org/support/plugin/jetpack – scroll down to post.

  You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:

  https://wordpress.org/support/register.php