Can't Activate Theme

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  brandonjwood · Member · Apr 15, 2011 at 5:41 pm

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  Hi all,

  I’ve gone to this theme page on wordpress.com, press activate, and it just takes me back to my Dashboard and the theme does not change from 2010: http://theme.wordpress.com/themes/greyzed/

  Any ideas on how to fix this?

  Thanks,
  Brandon

  The blog I need help with is: (visible only to logged in users)

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  thesacredpath · Member · Apr 15, 2011 at 6:13 pm

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  There are some issues right not in the dashboard which leads me to believe that staff are rolling out some code changes. Give it a little time, perhaps an hour and hopefully things will be running smoothly again.

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  themeshaper · Staff · Apr 15, 2011 at 8:59 pm

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  brandonjwood, everything should be good now.

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  thisistesting123 · Member · May 5, 2011 at 5:46 pm

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  Hello!

  Several minutes ago I paid for the Traction theme for my blog and expected that it would immediately activate. However, it says I still have one of the free templates, Titan by The Theme Foundry. So, for all I know, I purchased Traction, but it looks I have to purchase it again in order to activate. (Which I’m not going to do).

  Not sure where I went wrong in my purchase or etc.

  I even got the email that notified me of Traction’s successful purchase.
  (Your WordPress.com Upgrade was purchased successfully.)
  So I don’t understand why I’m not seeing it activated on my blog…why Titan is still the current theme. Admittedly, I’m very, very new to WordPress, so there’s a lot I don’t understand as I continue to learn how to navigate and work with all of this.

  More than anything, I’m concerned about where my money went.

  How can I get my $68 refunded immediately?

  Thank you!

  ~Rachael~

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  staff-blorbo · Staff · May 5, 2011 at 6:14 pm

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  thisistesting123, sorry about the trouble there!

  Please contact us via http://en.support.wordpress.com/contact/ to get this sorted out or request a refund.

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  glwarc2157 · Member · May 9, 2011 at 4:23 pm

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  Hi,
  I had twenty ten theme up on my blog site now it is not showing up. And I can’t reset it.
  Each time I try to activate it it will not show up in the twenty ten layout. Can you help me on this.

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  lance · Staff · May 9, 2011 at 4:33 pm

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  Hi—from your WP dashboard go to Appearance > Themes and click “Popular” to see Twenty Ten quickly. It should be the first result; then click “Activate” to set it as your theme.

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  thejrexpress · Member · Jun 13, 2011 at 2:43 pm

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  I had the same problem as thisistesting123 with Fresh News Theme ! I sent two messages to happiness engineers through contact support form but I still didn’t got any answer ?

  I’m really mad because I have a lot of plans to do on my blog but I can’t do them without activating the theme.

  How did you got the problem sorted ?

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  justjennifer · Member · Jun 13, 2011 at 2:47 pm

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  @expressjr First of all, check your email spam folder to make sure that Support’s email didn’t end up there.

  If it has been more than a few days since you sent your support request (Support was closed for about 3 days), then try contacting them again http://en.support.wordpress.com/contact/

  I have also tagged this thread for their attention.

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  thejrexpress · Member · Jun 13, 2011 at 3:05 pm

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  No the mail is not in the spam folder :S

  I sent them a message on Saturday and another one few hours ago.

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  timethief · Member · Jun 13, 2011 at 3:43 pm

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  Hello there,
  Staff have reactivated the support link so I would do as justjennifer suggests ie. try contacting them again http://en.support.wordpress.com/contact/

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  timethief · Member · Jun 13, 2011 at 3:46 pm

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  Oh dear! I apologize. :( As you have recontacted Staff a few hours ago I wouldn’t contact them again. I would just wait for them to get to my support ticket. .