Can't Activate Theme

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  camihills · Member · Aug 3, 2017 at 1:23 am

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  Hi, I am trying to activate a free theme and when I click on it, it says it is unable to activate theme. Contact support. This happens really with any theme I try to use. Can you help me?

  The blog I need help with is: (visible only to logged in users)

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  mapetrei · Member · Aug 3, 2017 at 1:28 am

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  Hello @camihills!

  Looking at your domain (http://www.camihills.com/), I see that this is not hosted on WordPress.com, but on ipage. What this tells us is that you are WordPress.org user, not a WordPress.com user.

  This forum is dedicated only to the websites hosted on WordPress.com.

  WordPress.org is the self-hosted version of WordPress.com. To learn more about the difference between WordPress.com and WordPress.org, check this link: https://en.support.wordpress.com/com-vs-org/

  The support forums for WordPress.org can be found here: https://wordpress.org/support/. Feel free to follow the link and create a new support request, like you did here.

  Hope this helps!