Can't activate theme or plan

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  danielagomezcastro · Member · Mar 2, 2018 at 11:18 pm

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  One of my accounts got blocked trying to buy a plan for my plan. Then, tried with another account and couldn’t even activate the chosen theme. A message showed up suggesting to go to support to fix this.

  The blog I need help with is: (visible only to logged in users)

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  ismaeliea · Member · Mar 2, 2018 at 11:27 pm

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  @danielagomezcastro,

  Sure :) I’ll go ahead and tag this as Modlook and staff will be able to come and help further. Thanks!

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  staff-doublebassd · Staff · Mar 2, 2018 at 11:34 pm

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  Hi there,

  What were the accounts that you tried to purchase the plans under?

  I would be happy to look into this for you. Thanks!