Can't activate wordpress.com account

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  alancotterell · Member · Sep 17, 2021 at 4:13 pm

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  I can’t access part of my wordpress.com/woocommerce dashboard, eg
  woocommerce/my-account/my-subscriptions/,
  woocommerce/my-account/create-a-ticket/
  I am seeing “In order to access this section of your account please verify your email address.”
  I have received the activation emails and I have clicked the link. Each time I successfully log in to wordpress.com and see the ‘Email Confirmed!’ message. However I am still unable to access the dashboard.
  I have cleared caches and tried different browsers (Safari/Chrome).
  Thanks in advance for your help.

• 

  helper-heroponriki · Member · Sep 17, 2021 at 7:03 pm

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  Hi there!

  Sorry to hear about the trouble!

  Please go to https://woocommerce.com/contact-us/ and select the option “I need help with my account or with a product I purchased on WooCommerce.com” then select “Need something else” to submit a help request to verify your account. You can ask your question there too at the same time.

  Hope that helps!