Can’t activate wordpress domain

  • Unknown's avatar

    I haven’t used my wordpress domain for a long time. I want to reactivate it. I can see it on the internet but I can not access it any more to edit it. I’m not sure if I’m doing something wrong, the site has expired for editing, or their has been an upgrade that I don’t understand.

    Self-declared URL: https://patchzimbabwe.wordpress.com/zimbabwe
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    The site you mentioned is on a different WordPress.com account. If you’re having trouble logging into the correct account, please fill out the account recovery form, and our team will help you via email.

    Learn more about our account recovery process here:

    WP
    Recover Your Account
    5 min read
    At some point, you may run into a situation in which you’ve lost access to your account. This guide will explain the steps to avoid getting locked out and how to recover your account if you cannot log in. Provide a Recovery Email and SMS Number In the event you don’t have access to your primary WordPress.com contact information, you can provide a backup email and SMS number to verify your

    Thanks!

  • Unknown's avatar

    Dear Asajib, Thank you for prompt reply. I have tried all you suggested but still can not log in. This is because I can not tick any of the boxes under ‘proof of ownership. I do not have a second email and do not want to get one. Is there any other way that I can activate my account?

    Thanking you in advance.

  • Unknown's avatar

    Please send an email to passwordhelp@wordpress.com explaining the situation, and we’ll see if there’s anything we can do for you.

    Thanks!

  • Unknown's avatar

    Thank you so much, will do that now.

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