Can't add a domain?

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  nathalieclem · Member · Feb 10, 2017 at 2:12 am

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  Hi,

  I follow all the steps, my domain was registered out of wordpress, I add the domain and get that message: “To use a domain ending with .ie on your site, you can register it elsewhere first and then add it here. Learn more.”

  Steps: Domains > Add Domain > Already Own a domain – Map it > Add domain > “To use a domain ending with .ie on your site, you can register it elsewhere first and then add it here. Learn more.”

  When I try to contact WordPress the contact forms do not load….

  Please help,

  Nathalie

  The blog I need help with is: (visible only to logged in users)

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  nathalieclem · Member · Feb 10, 2017 at 2:17 am

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  Actually it got the wrong site, I need help with https://purpleharetheatre.wordpress.com/

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  staff-zinnia · Staff · Feb 10, 2017 at 6:59 pm

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  Hi Nathalie –

  I’ll be happy to help. Please share the exact domain that you are trying to add to your account.

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  nathalieclem · Member · Feb 10, 2017 at 8:14 pm

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  Hi Liz!

  Thanks a lot! Trying to add purplehare.ie to this site: https://purpleharetheatre.wordpress.com/

  Thank you!

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  staff-zinnia · Staff · Feb 10, 2017 at 8:53 pm

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  Thanks for those details!

  There is some weird behavior happening here that I can replicate on my end as well. I’ve adding the mapping from the back end for you. You’ll see it at the purchases page.

  You will also have an email from me with a payment link for the upgrade. Let me know if you have any other questions.

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  nathalieclem · Member · Feb 10, 2017 at 8:58 pm

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  Thanks a lot Liz, just made the payment. Really appreciate your help!

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  staff-zinnia · Staff · Feb 10, 2017 at 9:05 pm

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  No problem :) I’m happy to help!