Can't add a new user

• 

  unheardwhispers7 · Member · May 5, 2017 at 12:02 pm

  • Copy link
  • Add topic to favorites

  Hi,
  I’ve been having this problem since the day I started my blog. I cannot add another user.

  I click on the Users page but there is no option called ‘Add New’, all I see is ‘All Users’, ‘Invite New’, ‘My profile’ and ‘Personal Settings’.

  I’d really appreciate it if someone could address this matter ASAP

  The blog I need help with is: (visible only to logged in users)

• 

  otpidusprime · Member · May 5, 2017 at 12:06 pm

  • Copy link

  Hello @furryfury7,
  You can invite users/contributors to your site by going to My Sites → People and then clicking on the Add button just beside the People option.

  You can read more about inviting users here:
  https://en.support.wordpress.com/adding-users/

  Hope this helps 🙂

• 

  otpidusprime · Member · May 5, 2017 at 12:07 pm

  • Copy link

  Also, read this official support guide to assign roles to the invited users: https://en.support.wordpress.com/user-roles/

• 

  unheardwhispers7 · Member · May 5, 2017 at 12:18 pm

  • Copy link

  Hello @Otpidusprime

  I was actually trying to follow this site. Is there any alternative to this with the same results?

  http://www.inmotionhosting.com/support/website/wordpress/change-wordpress-admin-username-for-security

• 

  otpidusprime · Member · May 5, 2017 at 12:25 pm

  • Copy link

  That tutorial is using WordPress.ORG which is a different product. You can find out the differences between them here: https://en.support.wordpress.com/com-vs-org/

  Are you trying to change the username of your WordPress.COM account?

  If yes then, there are two things to consider while changing the username:
  there is a Public Display name(visible to users) and there is your actual username.

  TO CHANGE THE PUBLIC DISPLAY NAME:
  You can change your username from the ME section of your dashboard.
  Click on your profile picture on the top right corner or just click here: https://wordpress.com/me, to go to the me section. Now change the value of the Public Display Name field to update your username. And click Save Profile Details to save the changes.

  TO CHANGE THE USERNAME, read this support guide:

  Change Your Username

• 

  unheardwhispers7 · Member · May 5, 2017 at 1:23 pm

  • Copy link

  Thanks a lot! that really helped, got the work done :)

• 

  otpidusprime · Member · May 5, 2017 at 2:41 pm

  • Copy link

  @blackedition7 you’re welcome 🙂

• 

  unheardwhispers7 · Member · May 5, 2017 at 3:41 pm

  • Copy link

  @Otpidusprime we’ve got another problem here… my blog has started counting my own visits since I changed my username

• 

  otpidusprime · Member · May 6, 2017 at 8:37 am

  • Copy link

  @blackedition7
  Read this: https://en.support.wordpress.com/stats/#additional-info

  Do Site Stats include my own visits to my blog?
  Only for private blogs. For users with private blogs, your Site Stats page will show any visits that you have made to your own blog, as well the visits of other users who have access to your blog.

  I am also tagging this thread for staff attention. Please be patient, someone from the staff will be here to assist you soon.

  Thanks!

• 

  staff-ozmodiar · Staff · May 7, 2017 at 9:55 am

  • Copy link

  You might try logging out, clearing your browser cache, and logging back in again.