Can't add Instagram widget

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  mademoisellepoule · Member · Oct 31, 2016 at 2:13 pm

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  Hello,

  I’ve been trying to add the instagram widget for days, and from different devices.
  When I click on the “Authorize Instagram Access” button, the bage refreshes and goes back to the previous menu.

  Any suggestions?

  The blog I need help with is: (visible only to logged in users)

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  siobhyb · Member · Oct 31, 2016 at 4:02 pm

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  Hi there,

  Can you double check that you’re logged into your Instagram account (in another browser tab) before clicking on that button?

  Let me know how that goes!

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  mademoisellepoule · Member · Oct 31, 2016 at 4:22 pm

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  Yes I have done that also and double checked a few times… sorry should have mentionnes that in initial comment.

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  mademoisellepoule · Member · Oct 31, 2016 at 4:22 pm

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  Yes I have done that also and double checked a few times… sorry should have mentionned that in initial comment.

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  siobhyb · Member · Oct 31, 2016 at 6:42 pm

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  Thank you for confirming!

  In order for the Instagram widget to work correctly, you’ll need to add it and then click the Customizer’s “Save and Publish” button before proceeding to connect to Instagram.

  Can you give that a try?

  If all else fails, please try connecting via our older interface. To access the older interface, add /wp-admin to the end of your site’s URL. Like so:

  https://mademoisellepoule.wordpress.com/wp-admin/

  From there, navigate to Appearance > Widgets in the left sidebar. You can find the Instagram widget on the left side and add it to the Sidebar on the right side.

  Let me know if you’re able to connect via the above steps.