Can’t add Instagram widget

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  trinityhealthmidatlantic · Member · Aug 31, 2021 at 6:12 pm

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  I’ve been trying for weeks to readd the Instagram widget. It won’t work. My IG account shows it authorized WordPress and I have given permissions. But it doesn’t add.

  Site: https://trinityhealthmidatlantic.wordpress.com.
  WP.com: Yes
  Correct account: Yes

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  aisajib · Member · Sep 1, 2021 at 5:43 am

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  Hi there!

  Just to confirm, are you referring to your site at https://trinityhealthmidatlantic.wordpress.com? I don’t see any Instagram widgets on the sidebar at the moment. Can you try adding it again by following the instructions below?

  * First, please clear the browser cache or try logging in with a different browser than the one you normally use. Here’s how to clear your browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
  * Then, follow the instructions here to add the Instagram widget and connect the Instagram account to your site: https://wordpress.com/support/widgets/instagram-widget/

  Let us know how it goes. If you see that it’s authorized but photos still don’t show up, please keep the Instagram widget added to the sidebar and let us know. We’ll take a look.