Can't add media

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  fjkranitz · Member · Mar 22, 2020 at 10:28 pm

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  I get an error message

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Mar 23, 2020 at 12:16 pm

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  Hi there!

  What exact error message do you see? Does it appear when trying to upload media files to your library or to a post or page?
  A screenshot would be helpful. You can use an online tool for that (such as https://snipboard.io/), or follow the instructions described here:

  https://en.support.wordpress.com/make-a-screenshot/.

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  staff-mckluskey · Staff · Mar 23, 2020 at 12:17 pm

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  Also, remember that with your plan you can access live chat directly from https://wordpress.com/help/contact – it’s a faster way of getting support.