can’t add new pages and edit existing pages

  • Unknown's avatar
    yuhuhongkong · Member ·

    Hi， when I click on add new page, the page looks like this.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Sorry to hear that, and thank you for the screenshot. I did some troubleshooting and noticed the issue disappeared if I deactivated the Ultimate Blocks plugin. I’ve kept the plugin deactivated for now. Can you check again?

    If it works for you now, you can try activating Ultimate Blocks again to see if the problem returns. If it does, you would need to contact Ultimate Blocks support for help with this, as the plugin is developed by them.

    When contacting their support team, you can share the screenshot with them so that they know what it looks like with the plugin active. You can also try deactivating, deleting, and reinstalling the plugin to see if that helps.

    You can post on the plugin’s support forum here. A free WordPress.org account will be needed to post on that forum.

    Feel free to let us know if you have more questions.

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