Can't approve comments

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  dianeleighshipley · Member · May 12, 2011 at 11:30 am

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  I’ve got 3 comments “pending” and I can’t approve them or move them to trash or do anything with them.

  There’s no option next to or underneath them to delete as there was in the past. I’m not sure what happened, or how I can sort this out, but it’s very frustrating. Can anyone help?

  Thanks,

  Diane

  The blog I need help with is: (visible only to logged in users)

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  dianeleighshipley · Member · May 12, 2011 at 10:10 pm

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  Now none of my comments are being published at all, even ones that shouldn’t have been held in moderation. I don’t know why this has suddenly happened, none of my settings have changed.

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  staff-blorbo · Staff · May 12, 2011 at 10:50 pm

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  Can you please try clearing your browser’s cookies and cache?

  Solve Common Browser Issues

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  dianeleighshipley · Member · Jun 3, 2011 at 9:56 pm

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  Hi, I have done that, and I’ve also updated to the newest version of Firefox, although I’m getting the issue in Safari too, so I don’t think it’s browser-specific.

  The result is that comments that shouldn’t have been held for moderation are now showing up. BUT comments that have been held (from first-time commenters) have no option to delete or approve them, which is very frustrating.

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  dianeleighshipley · Member · Jun 3, 2011 at 10:02 pm

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  Edit: I thought they were showing up, but they’re not. They just no longer have a coloured background on the dashboard. Nothing else has changed.