Can't approve comments

• 

  actorsdiet · Member · Jan 2, 2012 at 8:05 pm

  • Copy link
  • Add topic to favorites

  When I try to appove pending comments, it changes the link from Approve to Unapprove as expected, but the comments do not appear in the article. Also, if I check the checkboxes and try to approve them in BULK it goes to a blank page.

  When I go back to the list of pending comments, all of the comments I previously approved are pending again.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jan 2, 2012 at 9:55 pm

  • Copy link

  Hello there,
  Is the blog this is happening on the one linked to your username?
  Are you using http:// or https:// see http://en.support.wordpress.com/https/ Please try using the opposite.

  Exactly which browser and version of it are you using?

  Have you tried clearing your browser cache and cookies? http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  Is your browser version up to date? You can upgrade any browser version here. http://browsehappy.com/

  Have you tried using the browser with all extensions or add-ons disabled?

  Do you have third party cookies enabled?

  Do you have JavaScript enabled?

  Do you have another browser you can try?

  Is your Flash up to date? You can use this link to see if your Flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not up to date then this is where to download and install the latest version of Flash. http://www.adobe.com/products/flashplayer/