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Forums / Can’t Buy Anything

Can’t Buy Anything

  • Unknown's avatar
    kaylas573e3e484b · Member · Jul 12, 2024 at 3:51 pm
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    I just signed up and I can’t see any options for hosting. I’m trying to enable the creator plan, but the hosting options page is blank. I found a work around to select “Upgrade Plan” on the Sites > Hosting Features page, but when I click that the cart is empty and reads “You do not have permission to access this resource.”. How do I add this to cart and give you money?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    2020testjj · Member · Jul 13, 2024 at 6:55 am
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    Are you the person who registered dovetailgroupindy.wordpress.com on WordPress.com? Do you have Administrator status?

    If so, you can upgrade your site from a couple of places while logged in with the site owner/Admin account

    https://wordpress.com/plans/ which will open your site’s dashboard to the Upgrades>Plans page

    https://wordpress.com/pricing/ which opens the general upgrading page

    If none of those work for you, try logging out and then logging back in with a different web browser or in an incognito window. Sometimes browser extensions can cause issues.

    Let us know how that goes and if you need more help.

  • Unknown's avatar
    kaylas573e3e484b · Member · Jul 15, 2024 at 1:18 pm
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    Resetting the password worked, thank you

  • The topic ‘Can’t Buy Anything’ is closed to new replies.

Tags

  • account
  • payment

About this topic

  • In: Support
  • 2 participants
  • 2 replies
  • Last activity 1 year
  • Latest reply from kaylas573e3e484b

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