Can't Buy Upgrade for some reason!!

  • Unknown's avatar

    I’m trying to buy the upgrade bundle, but any time I click on the ‘Buy’ that includes custom design, it doesn’t go anywhere! I’ve tried a multitude of times, but regardless of fast internet and a secure server, nothing happens.
    Is there a possibility I could give my information and you could process it, allowing me to finally upgrade and integrate all the goodies into my site??

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    The upgrades sold by WordPress.com are sold for use ONLY on free hosted WordPress.com blogs and no others. That’s not a free hosted WordPress.COM blog. We don’t provide support for WordPress.ORG software here at WordPress.COM. If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

  • Hey there –

    Sorry that you are having trouble with purchasing the upgrade! Have you tried using another browser? It may be a browser issue. I clicked the buy now button as well, but could not replicate the issue. Emptying your cache may do the trick as well. Hopefully this helps!

    Here is the support page that might further assist you: http://en.support.wordpress.com/browser-issues/

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