Cant cancel

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  rblrousr · Member · Jun 1, 2018 at 7:44 pm

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  Hey guys, I have checked my manage purchases to cancel my auto renewal and have not been able to, I ended up getting charged another $129.00. There is nothing on my account that allows me to cancel the auto-renewal. I would like my money back

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  themagicrobot · Member · Jun 1, 2018 at 7:57 pm

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  The account you are posting from is only three months old so is unlikely to have any upgrades that have auto renewed yet. Your best bet is to log in to the correct account that owns the WordPress.com upgrade and return to this thread. If you add the word modlook to the tag box on the right, (and name the site you need help with) a staff member will be able to investigate.

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  supernovia · Staff · Jun 2, 2018 at 9:50 pm

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  Thanks @themagicrobot.

  
  @rblrousr which site renewed? We’ll try to help you find the correct account.