cant cancel account
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trying to cancel my account but its not working, would like my money back but the website just isnt doing that
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Which upgrade did you purchase?
Exactly which username account purchased the upgrade?
Exactly which underlying .wordpress.COM blog was the upgrade purchased for?
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
The refund period for Domain Registrations and Renewals is 48 hours. https://en.support.wordpress.com/my-upgrades/#canceling-upgrades
Note: It takes from 1 – 2 weeks for the refund to be received.
Provided you are logged in under the exact same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
See also >Dashboard > Store > Billing History
https://en.support.wordpress.com/billing-history/If you purchased a domain name via wordpress.com Staff need to know whether or not you want to keep the domain name and use it on another site.
Note that when we need a Staff follow-up we type modlook into the sidebar tags on our forum threads. I did that for you so the domain URL will not be lost.
From the support docs: How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi there,
I see that you were able to cancel your domain subscription successfully.
Please let us know if have any other questions or need further assistance.
Thanks!
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