Can't cancel custom design?

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  hungryandfit · Member · Oct 12, 2013 at 9:46 pm

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  I can’t cancel custom design, which is preventing me from doing a guided transfer. I have activated a FREE theme now, as information from another post with a similar problem, but I still cannot purchase the guided transfer. This leads me to believe that I need to CANCEL my subscription to Custom Design, but I cannot find where. I have gone to my upgrades and disabled auto-renewal but cannot do more beyond that.

  Please help!

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Oct 14, 2013 at 4:57 am

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  I have replied in your other thread:

  https://en.forums.wordpress.com/topic/not-letting-me-do-a-guided-transfer