Cant cancel domain
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Hi. I know this has been mentioned previously by others but it seems like the only way I can do this is by posting in the forum so here I go.
When I go to cancel my blog it says upgrade is not cancellable.
The only upgrade it could possibly be talking about is the privacy protection upgrade which I have also cancelled. I’m thinking that possibly that does not come into effect straight away as when I go back to my manage purchases page it still lists that as active.
Anyway long story short I need to cancel my blog – any hlep with that would be appreciated.
The blog I need help with is: (visible only to logged in users)
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Hi kaelvashparkinson! Sorry to hear about your problem, let’s try and get it fixed quickly!
When deleting the site upgrades, did you follow the instructions provided here?
If so, we made need the Happiness Engineers to check on the backend if it’s being processed but just not showing up.
I’ll tag this thread with the modlook tag for staff assistance.
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Hey there,
You are unable to delete your site because your blackpigmansgaming.com subscriptions (registration, mapping, and private registration) are still active.
I can go ahead and cancel them out for you. However, so that we are on the same page, once you decide to cancel your domain, there is no guarantee that you will be able to reacquire it in the future. Someone else could gain access to it.
If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.
For more information on using the domain elsewhere, please see:
https://en.support.wordpress.com/domains/move-domain/
Just wanted to give you a heads up!
Let me know if you want to proceed with the cancellation.
Thanks!
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