Can't cancel or delete old wordpress site

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  sjuman · Member · Dec 13, 2013 at 10:12 pm

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  Hi, this re: this site: http://policymanagement.wordpress.com/

  It is no longer in use, but there is no check box beside any of the posts that allows me to check off to delete the content.

  Then, I can’t seem to find any option that allows me to cancel/delete the entire site. I would be open to have it re-direct to another site, but the plugin won’t work because the wordpress version is older.

  Please let me know what the steps are! I have tried everything within the options given, and nothing is letting me cancel.

  Thanks!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 13, 2013 at 10:20 pm

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  Hello there,
  To delete the content but keep the URL you must be logged in as Admin under the exact same username account that registered the blog. Then you can quickly remove your contents by deleting them in bulk.
  bulk delete images & media http://en.support.wordpress.com/media/deleting-files/#bulk-deletion
  bulk delete posts > http://en.support.wordpress.com/posts/edit-posts-screen/#bulk-edit
  bulk delete pages > http://en.support.wordpress.com/pages/edit-pages-screen/#bulk-edit
  Here’s how to permanently delete Trash >
  http://en.support.wordpress.com/trash/
  http://en.support.wordpress.com/trash/#deleting-permanently

  IMPORTANT NOTE: Deleting blog content and deleting blogs does not remove any indexed content from the SERPs (search engine page results). Google and Bing only clear their caches of deleted indexed content that produces a 404 (page not found) every 3 – 6 months.

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  timethief · Member · Dec 13, 2013 at 10:22 pm

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  Then, I can’t seem to find any option that allows me to cancel/delete the entire site. I would be open to have it re-direct to another site, but the plugin won’t work because the wordpress version is older.

  Please clarify what this has to do with any plugin because there is no FTP access and we bloggers cannot install plugins into any free hosted WordPress.COM blog.

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  jackiedana · Member · Dec 13, 2013 at 11:23 pm

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  If you would like to delete the blog policymanagement.wordpress.com you will need to log in as the user who owns that account, which is a different username than the one from which you posted this thread.

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  sjuman · Member · Dec 16, 2013 at 4:28 pm

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  How can I determine what other registered users exist on the account? The person who initially set this up is no longer with the company. Surely, there must be a way to reset everything, including users/passwords?

  Let me know,

  Thanks again.

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  jackiedana · Member · Dec 16, 2013 at 4:56 pm

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  A user at the administrator level can see the users on the blog. We cannot provide this information to other users. We also must hear from the person who owns the site in order to proceed with your request. We do not reset passwords or modify users, or delete blogs, without the consent of the blog owner (or for some requests, other blog administrators).

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  sjuman · Member · Dec 16, 2013 at 6:53 pm

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  Thanks for your reply – are you able to provide the exact details/process, or email of who I can reach out to, in order to validate that I am the CEO of the company. Also, I would need to know who is listed as the owner, so I can reach out to them if needed.

  Thank you.

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  jackiedana · Member · Dec 16, 2013 at 7:39 pm

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  For security and privacy reasons, we do not provide account information, including email addresses, to anyone but the account owner.

  If you wish, you can contact our account recovery team for further (and private) assistance. To do so, please go to this page and click on the “Need more help?” link: https://en.wordpress.com/wp-login.php?action=lostpassword

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  sjuman · Member · Dec 17, 2013 at 1:46 pm

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  I tried the need more help option, and was shown this message:
  “Your contact email is the same as your account – if you can receive emails you should try the password reset form instead.”

  This means, I am the correct Administrator and have full access – are you able to walk me through the steps to remove this account, and/or remove all posts? There are no boxes to check-off next to each post, therefore I can not perform and ‘delete’ actions. Also, I have searched every possible link and area within the site, but cannot find an option to shut down or cancel the site, as mentioned above.

  Thanks!

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  jackiedana · Member · Dec 17, 2013 at 8:58 pm

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  Sorry about that. It looks like in this case the account recovery form isn’t working for you. I have sent you an email instead.