cant cancel stuff

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  jimpmmarcomcom · Member · May 11, 2023 at 10:47 pm

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  I got a notification email that tells me that an upcoming renewal is pending. That site does not ecist anymore so I simply want to cancel the auto renew peroduct. The link on the email says to comne here to do it but I cant find a way to cancel. The panel only shows the subscription to auth.net but no management tools. Just kill the subscription please!!!
  Just cancel the subscru

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · May 12, 2023 at 1:59 pm

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  Hi there!

  To ensure clarity, it’s important to understand that there are three distinct versions of “WordPress” that you should know about:

  1. The free, open-source WordPress software, which is responsible for powering your website.
  2. WordPress.org, which is the open-source project that develops the WordPress software and allows you to obtain the software for free to use with your chosen hosting provider.
  3. WordPress.com, which is a managed hosting provider for the WordPress software and the platform you are currently contacting.

  Since your website is not hosted on our platform (WordPress.com), you don’t have any subscriptions with us to cancel. You would need to contact your hosting provider GoDaddy for help here as they’re the ones hosting your site and domain registration.

  I hope that clarifies things!