Can't cancel upgrade – confirmation email not sent

  • Unknown's avatar
    plutoniumapps · Member ·

    Hello,

    I recently started the “Free Trial” for Premium, and I would like to cancel this upgrade before my card is charged. When I click on the “Cancel this upgrade” button, it says that a confirmation link was sent to my email. However, it is has been over 4 days, and I still have not received a confirmation link.

    Could you please help me cancel my upgrade before my credit card is charged?

    Thank you!

    – Seth

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    Looking at your account, I am seeing that the trial has been canceled and there are no pending charges. So you should be all set.

    Please let me know if there is anything else I can help you with.

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