can't change account email

• 

  mrp198 · Member · Jul 8, 2012 at 12:24 pm

  • Copy link
  • Add topic to favorites

  I’ve gone through the process of changing my account email form X to Y and have responded to both messages in the inboxes to confirm the changes. In my account settings it now says there is a pending change of email from X to Y but has not in fact not changed it yet. There are no additional emails in and folders including spam in either account and there is no wordpress.com account with email Y. How can I finalise the email change?
  Blog url: http://lovingourneighbours.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jul 8, 2012 at 3:02 pm

  • Copy link

  Hello there,
  I have flagged this thread for Staff attention.

• 

  thepropertybkk · Member · Jul 8, 2012 at 3:56 pm

  • Copy link

  I have a similar problem. I changed e-mail today from X to Y. E-mail received with click link to confirm the change, but before then I changed the name of the blog from thipproperty.wordpress.com to thepropertybkk.wordpress.com. Now the e-mail link doesn’t work (trying to find non-existent thipproperty page). My fault for not realising this would likely happen. Now do I get it fixed?
  http://thepropertybkk.wordpress.com/

• 

  timethief · Member · Jul 8, 2012 at 4:01 pm

  • Copy link

  Please be patient while waiting for Staff to assist you.

• 

  mrp198 · Member · Jul 8, 2012 at 4:07 pm

  • Copy link

  Thank you

• 

  debeckett · Member · Jul 8, 2012 at 5:24 pm

  • Copy link

  Hi mebp198 & thepropertybkk, I looked into both of your accounts but it doesn’t appear to be quite the same issue for both of you.

  I’ve responded to both of you individually via opening a support ticket in order to maintain the privacy of your email addresses.