Cant Change Company Phone Number

  • Unknown's avatar
    collinshakercc · Member ·

    I am trying to change the phone number on my web page in the upper right corner through Word Press. By all accounts I do this by going to appearance and customize.

    I don’t have any icon option with Appearance. There is no Appearance as an option in my Word Press account. Can you please tell me how I am supposed to change the number with no Appearance as an option?

    Thanks

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • supernovia · Staff ·

    Hey there, I didn’t get a link to the site. Can you share that so we can take a closer look?

    For what it’s worth, where you edit your phone number will likely depend on your theme. Some newer themes don’t use the Customize option anymore.

    Also, these forums are for the sites hosted and managed here at WordPress.com, vs. sites using WordPress code with another host. If you’re not sure about your site, send a link, and we can point you in the right direction.

    If it is definitely hosted somewhere else, we’d recommend contacting support for your theme first, then searching and posting in the forums for the free WordPress software if you need more help: https://wordpress.org/support/forums/

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