Can't Change Custom Background

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  dressforjess · Member · Jul 23, 2015 at 7:42 pm

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  Every time I try to change my background since the WP update, I can’t get anywhere. It just continuously says ‘loading’. I;m not sure what the exact issue is but this has never happened before.

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  timethief · Member · Jul 23, 2015 at 7:46 pm

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  http://www.theamericanrealtygroup.com/ is not hosted by wordpress.COM.

  We provide support here only for WordPress.COM hosted blogs.We do not provide support for WordPress.ORG software installs.

  As that site is not hosted here at WordPress.COM, our support docs are not relevant, and you are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

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  dressforjess · Member · Jul 23, 2015 at 7:54 pm

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  That is not even the website I am having issues with.

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  timethief · Member · Jul 23, 2015 at 7:57 pm

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  Well how can we help you without knowing what the URL of the site is? Please post it now.

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  dressforjess · Member · Jul 23, 2015 at 7:58 pm

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  Well I’m sorry but I am new to posting here, wasn’t sure how it works. http://www.kstewartnews.com is where I am having the issue.

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  timethief · Member · Jul 23, 2015 at 8:02 pm

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  http://kstewartnews.com/ is not hosted by wordpress.COM either.

  We provide support here only for WordPress.COM hosted blogs.We do not provide support for WordPress.ORG software installs.

  As that site is not hosted here at WordPress.COM, our support docs are not relevant, and you are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page