can't change e-mail

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  grigoriadi · Member · Jan 27, 2015 at 10:10 am

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  Hello. It is impossible to change the email address in the domain information . After saving changes e-mail address and refresh the page , the address remains old. thanks in advance

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Jan 28, 2015 at 1:17 am

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  Hello there!

  In order to change the contact information for your domain registration, you must first disable Private Registration. You can do this by clicking the link below:

  https://lexgr.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  Select Cancel Private Registration. Then, you can make your changes.

  If you need further help with this, please let me know. Also, tell me which domain you’re trying to adjust. I see you own more than one.

  Looking forward to hearing from you. Thanks very much.

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  grigoriadi · Member · Jan 28, 2015 at 9:49 am

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  Private registration has been turned off, but I still can not change the address

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  thatrobyn · Member · Jan 28, 2015 at 8:01 pm

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  Hi again,

  I am going to send you a private email. Please keep an eye out for it. I want to confirm which domain name you’re trying to change, what the OLD email address is, and what the NEW email address is.

  I can help from there. Thanks so much.

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  grigoriadi · Member · Feb 1, 2015 at 1:03 pm

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  old address ((email visible only to moderators and staff)) should be changed to (email visible only to moderators and staff)

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  thatrobyn · Member · Feb 2, 2015 at 11:39 pm

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  Hello there.

  I need you to respond to the private email I sent you several days ago. It contains questions I do need answered.

  It is important for you to respond to that email for security purposes. Anyone can access the public forum, but we can confirm your ownership if you respond to that email.

  Thanks much.